Responsible Gaming

Online casino games are designed for entertainment. They involve chance, and there is no guaranteed way to predict an outcome or secure a win. Every wager carries a risk of losing money, and past results do not determine future results. A winning session does not mean that another win is due, just as a losing session does not mean that a win must follow.

Before you play, decide what gambling means for you and how much time and money you are comfortable using. Treat that amount as an entertainment expense, similar to spending on other leisure activities. Only use money that is available after essential costs such as housing, food, bills, education and debt repayments have been covered. Never use borrowed money, credit intended for essential expenses or money set aside for someone else.

Keep gambling separate from everyday life

• Set a budget before you start and avoid changing it during a session.
• Set a time limit and take regular breaks away from the screen.
• Do not gamble when you are upset, stressed, tired, bored or under the influence of alcohol or other substances.
• Do not chase losses by increasing your stakes or playing for longer.
• Do not rely on gambling winnings to pay bills or meet financial commitments.
• Keep a record of your deposits and gambling activity so you can review your habits honestly.
• Remember that the decision to stop is always available, whether you are winning or losing.

It can also help to tell a trusted person about your limits. An honest conversation with a partner, family member or friend may make it easier to stay accountable. If gambling is beginning to affect your relationships, work, study, sleep or general wellbeing, consider taking a break and seeking independent support.

Personal limits can help you make decisions before emotions or the excitement of a game influence your behaviour. Depending on the controls available on your account, you may be able to set limits for deposits, wagering, losses or time spent playing. Review the available settings and choose limits that reflect your own budget and circumstances.

Practical steps for safer play

1. Work out an affordable gambling budget for a day, week or month.
2. Choose a limit that you can accept losing completely without affecting essential expenses.
3. Set a session timer or use reminders to help you take breaks.
4. Avoid keeping gambling funds readily available if doing so makes it harder to stay within your budget.
5. Review your account activity regularly rather than relying on memory.
6. Reduce your limits or stop playing if your circumstances change, including changes to income, health or personal responsibilities.

Limits are most effective when they are set before gambling begins. A limit should not be viewed as a target or an amount that must be spent. If a limit has been reached, stop playing and wait until the relevant period has ended. Do not open another account or use another person's account to avoid a limit. Accounts should only be used by the registered account holder, and account details must be kept secure.

If you want to stop gambling altogether, use the self-exclusion or account closure options available to you. Self-exclusion is a serious decision to prevent access for a chosen period or until further notice. Once a request has been made, do not try to work around it by creating another account or asking another person to place bets for you. Account controls and self-exclusion arrangements may have their own terms, so read the relevant information carefully.

Promotions, bonuses and special offers should never encourage you to spend more than planned. Read any applicable terms before accepting an offer and consider whether it fits your budget. You are not required to participate in a promotion, and declining an offer may be the right choice if you are trying to reduce or stop gambling.

Gambling may be becoming harmful when it is no longer an occasional entertainment activity and starts to affect your choices, finances or wellbeing. Harm can develop gradually, and a person may not recognise it immediately. You do not need to wait for a serious crisis before taking action or asking for help.

Warning signs may include

• Spending more time or money gambling than you intended.
• Trying to win back money after a loss or feeling unable to stop during a session.
• Hiding gambling activity, deposits or losses from people close to you.
• Borrowing money, selling possessions or missing payments to continue gambling.
• Feeling restless, irritable or anxious when you cannot gamble.
• Thinking about gambling when you should be working, studying, sleeping or spending time with others.
• Using gambling to escape stress, loneliness, sadness or other difficult feelings.
• Arguing with family or friends because of gambling.
• Neglecting work, study, health, personal responsibilities or relationships.
• Feeling regret, shame or loss of control after gambling but returning soon afterwards.

One sign may be enough to justify a pause and a review of your gambling. Several signs can indicate that additional support would be useful. Speak openly with someone you trust, stop gambling and seek advice from an independent gambling support service. Support is confidential in many settings, and trained advisers can help you consider practical steps without judgement.

If you have lost more than planned

Stop and avoid making another deposit in an attempt to recover the loss. Take a break, review your recent activity and consider putting stronger limits or self-exclusion in place. Do not borrow money or use essential funds to continue. If losses have created financial pressure, contact a qualified financial counsellor or another appropriate support service. Gambling cannot be used as a reliable method of repaying debt.

If you are worried about your gambling, or about someone else's gambling, help is available. In Australia, you can contact an independent gambling support service such as Gambling Help Online or a local counselling service. These services can provide information, counselling and guidance about safer gambling, self-exclusion, relationships and financial concerns. You may also speak with your doctor or another qualified health professional.

If gambling is causing immediate danger, severe distress, threats, violence or thoughts of self-harm, seek urgent assistance through the appropriate emergency or crisis service in your area. Your safety comes first. Do not remain alone with an urgent concern, and tell a trusted person what is happening.

Age, access and account security

Gambling is restricted to people who meet the applicable legal age and other eligibility requirements. Anyone under the legal gambling age must not access or use an online casino account. Parents and guardians should take reasonable steps to prevent children from accessing gambling websites, including using device controls, keeping passwords private and monitoring shared devices.

You are responsible for providing accurate account information, protecting your login details and notifying the operator if you believe your account has been accessed by someone else. Do not allow another person to gamble through your account, and do not gamble on behalf of another person. These steps help protect your account and support safer, more transparent play.

Our approach

Vave Casino aims to provide clear information and tools that support responsible gambling. Available account controls, verification processes and support options may be subject to applicable terms and operational requirements. If you need help using a control, understanding your account activity or requesting a break from gambling, use the available support channel on the website. No support channel should be used to encourage continued gambling when you have asked to stop.

Responsible gambling is a shared responsibility. We encourage every player to understand the risks, set realistic boundaries and take action early if gambling stops being enjoyable or manageable. Please read the applicable terms and account information before playing, and remember that choosing not to gamble is always a valid and responsible decision.